Apple Sued Over iPhone Signal Strength

Full Story: Information Week 5 November 2011

A lawsuit filed in San Jose, Calif., claims that Apple misled iPhone customers by displaying a stronger carrier signal than was actually available.

The company's public letter, which acknowledged that "the formula we use to calculate how many bars of signal strength to display is totally wrong," forms the basis of plaintiff Daniel Donohue's lawsuit.

"...Apple's design of the [Signal Strength Meter] drastically and surreptitiously inflated reporting of excellent reception and under-reported instances of poorer reception," the complaint states. "The Meter thus conveniently promoted a positive, if not euphoric customer reaction to the iPhone, which inures to Apple's benefit at the expense of Plaintiff and other purchasers."

Posted in: Business, Justice